The Influence of Self Efficacy and Emotional Intelligence on Employee Performance through Job Satisfaction at PT. Telkom Indonesia Regional 1 Sumatera
DOI:
https://doi.org/10.56444/icbeuntagsmg.v2i1.1754Keywords:
Self efficacy, emotional intelligence, employee performance, job satisfactionAbstract
This research aims to see the extent to which Self efficacy and emotional intelligence affect employee performance with job satisfaction as an intervening variable at PT. Telkom Indonesia Regional 1 Sumatra. The sample selection technique used random sampling and a sample of 42 respondents was obtained. Data analysis techniques use multiple regression analysis and path analysis. From the results of the hypothesis test it can be concluded that Self Efficacy has a positive and significant effect on Job Satisfaction at PT. Telkom Indonesia Regional 1 Sumatra. Emotional Intelligence does not have a significant effect on Job Satisfaction at PT. Telkom Indonesia Regional 1 Sumatra. Self Efficacy has a positive and significant effect on Employee Performance at PT. Telkom Indonesia Regional 1 Sumatra. Emotional Intelligence has a positive and significant effect on Employee Performance at PT. Telkom Indonesia Regional 1 Sumatra. Job Satisfaction does not have a significant effect on Employee Performance at PT. Telkom Indonesia Regional 1 Sumatra. Self Efficacy does not have a significant effect on Employee Performance through Job Satisfaction at PT. Telkom Indonesia Regional 1 Sumatra. Emotional Intelligence has no effect on Employee Performance through Job Satisfaction at PT. Telkom Indonesia Regional 1 Sumatra.
References
Almeida, N., Trindade, M., Komljenovic, D., & Finger, M. (2022). A Conceptual Construct on Value for Infrastructure Asset Management. Utilities Policy, 75(October 2019), 101354. https://doi.org/10.1016/j.jup.2022.101354
Arbaa, O., & Varon, E. (2018). The Role of Active Management and Asset Allocation Policy on Government and Corporate Bond Fund Returns. Borsa Istanbul Review, 18(3), 167–175. https://doi.org/10.1016/j.bir.2018.04.002
Aysan, A. F., Bakkar, Y., Ul-Durar, S., & Kayani, U. N. (2023). Natural resources governance and conflicts: Retrospective analysis. Resources Policy, 85(PA), 103942. https://doi.org/10.1016/j.resourpol.2023.103942
Cordery, C. J., Goncharenko, G., Polzer, T., McConville, D., & Belal, A. (2023). NGOs’ performance, governance, and accountability in the era of digital transformation. British Accounting Review, 55(5), 101239. https://doi.org/10.1016/j.bar.2023.101239
Giglio, J. M., Friar, J. H., & Crittenden, W. F. (2018). Integrating Lifecycle Asset Management in The Public Sector. Business Horizons, 61(4), 511–519. https://doi.org/10.1016/j.bushor.2018.03.005
Handayani, E., Garad, A., Suyadi, A., & Tubastuvi, N. (2023). Increasing the performance of village services with good governance and participation. World Development Sustainability, 3(June), 100089. https://doi.org/10.1016/j.wds.2023.100089
Hoai, T. T., Hung, B. Q., & Nguyen, N. P. (2022). The Impact of Internal Control Systems on The Intensity of Innovation and Organizational Performance of Public Sector Organizations in Vietnam: The Moderating Role of Transformational Leadership. Heliyon, 8(2), e08954. https://doi.org/10.1016/j.heliyon.2022.e08954
Nagitta, P. O., Mugurusi, G., Obicci, P. A., & Awuor, E. (2022). Human-centered artificial intelligence for the public sector: The gate keeping role of the public procurement professional. Procedia Computer Science, 200(2019), 1084–1092. https://doi.org/10.1016/j.procs.2022.01.308
Nasution, D. A. D. (2020). Effect of Budgetary Participation on the Budgetary Slack with Information Asymmetry , Environmental Uncertainty , and Budget Emphasis as Variables Moderation. 4(2), 113–120.
Nasution, D. A. D., Muda, I., Sumekar, A., & Abubakar, E. (2021). Analysis of The Economic Behavior of Society E-Commerce as An Impact on The Development of The 4.0 Industrial Revolution and Society 5.0. 1–9. https://doi.org/10.4108/eai.14-9-2020.2305669
Obicci, P. A., Mugurusi, G., & Nagitta, P. O. (2021). Establishing The Connection Between Successful Disposal of Public Assets and Sustainable Public Procurement Practice. Sustainable Futures, 3(April). https://doi.org/10.1016/j.sftr.2021.100049
Saba, C. S., & Pretorius, M. (2024). The impact of artificial intelligence (AI) investment on human well-being in G-7 countries: Does the moderating role of governance matter? Sustainable Futures, 7(November 2023), 100156. https://doi.org/10.1016/j.sftr.2024.100156
Selten, F., & Klievink, B. (2024). Organizing Public Sector AI Adoption: Navigating Between Separation and Integration. Government Information Quarterly, 41(1). https://doi.org/10.1016/j.giq.2023.101885
Tangney, P., Star, C., Sutton, Z., & Clarke, B. (2023). Navigating collaborative governance: Network ignorance and the performative planning of South Australia’s emergency management. International Journal of Disaster Risk Reduction, 96(August), 103983. https://doi.org/10.1016/j.ijdrr.2023.103983
Vilarinho, H., D’Inverno, G., Nóvoa, H., & Camanho, A. S. (2023). Performance Analytics for Regulation in Retail Water Utilities: Guiding Asset Management by Identifying Peers and Targets. Utilities Policy, 82(January), 101559. https://doi.org/10.1016/j.jup.2023.101559
