Pengaruh E-Trust dan E-Service Quality Terhadap E-Satisfaction Pengguna Situs E-Commerce Tik Tok Shop Dikalangan Mahasiswa

Authors

  • Nadia Dwi Irmadiani Universitas 17 Agustus 1945 Semarang
  • Muhammad Khakam Mizan Universitas 17 Agustus 1945 Semarang
  • Dzikrilla Alam Adyasta Universitas 17 Agustus 1945 Semarang

DOI:

https://doi.org/10.56444/cideajournal.v3i1.1961

Keywords:

E-Trust, E-Service Quality, E-Satisfaction

Abstract

Effective leadership and employee discipline are essential to maintaining a productive and professional workplace environment. Leaders are expected to open up two-way communication so that employees can fully understand the Company's goals in achieving performance. Companies need to have a clear and consistent approach to employee discipline to ensure that employees understand company policies and comply with performance expectations. In addition, employee discipline helps identify and correct behavior or actions that are detrimental to the organization

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Published

2024-06-30

How to Cite

Pengaruh E-Trust dan E-Service Quality Terhadap E-Satisfaction Pengguna Situs E-Commerce Tik Tok Shop Dikalangan Mahasiswa. (2024). CiDEA Journal, 3(1), 183-191. https://doi.org/10.56444/cideajournal.v3i1.1961

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