Jurnal Media Administrasi

Analisis Kinerja Pegawai Dinas Kependudukan dan Pencatatan Sipil Kota Tangerang

2024-03-01T02:42:58+00:00

The Department of Population and Civil Registration is an agency engaged in the field of public services. Nowadays, many people are aware of the importance of civil registration of Indonesian citizens. Currently there are still many people who feel dissatisfied with the performance provided by employees to the community. This is due to problematic employee performance, such as employee attitudes that are less than friendly, employee performance that does not satisfy the public, and employees not completing their work on time. The aim of this research at the Tangerang City Population and Registration Service is to determine and analyze the performance of employees at the Tangerang City Population and Civil Registration Service. The method used in this research is a descriptive method with a qualitative approach. The results of this study indicate that the performance of employees at the Department of Population and Civil Registration is not optimal. In terms of quality indicators, employee performance still needs to be improved due to the mismatch between job placement and their abilities and skills. On the quantity of work indicator, it can be said that it is quite good because the work plan every year can be carried out properly. In terms of punctuality indicators, it still cannot be said to be optimal, because there are still employees being late in coming to work and employees not being on time in completing work. On the effectiveness indicator, it is quite good, because the facilities and systems in the office are adequate. The independence indicator is quite good, because there has been progress in the employee's initiative in carrying out their duties. In terms of work commitment indicators, the research results show that the responsibilities of employees are good, but there is still a lack of employee discipline when coming to work.

Kualitas Pelayanan Pada Balai Besar Pelatihan Kesehatan Kementerian Republik Indonesia Cilandak

2024-03-02T03:14:38+00:00

This research is aqualitative research that aims to describe the Quality of Service Delivery of Cancer Health Training Pusdiklat Ministry of Health of the Republic of Indonesia and describes and analyzes the inhibiting and supporting factors for instructors in serving training participants at the Pusdiklat Health. Health services are activities or a series of activities to fulfill the service needs determined by law for each instructor, trainee and/or administrative services provided by the service provider. study uses the theory of quality of health services according to Kotler in Fendy Tjibtono (2016: 284), namely Assurance (guarantee) Emphty (empathy) Reliability (reliability) Responsiveness (responsiveness) Tangible (physical appearance), Quantity timeliness, effectiveness, independence and commitment work, analysis of research data is descriptive. Perfect research results. In terms of realism indicators, it has not worked perfectly, such as the skills of officers in using supporting facilities in the service process. On the responsive indicator, all officers who carry out health training services are classified as responsive to training participants. Assurance indicators in health training centers are very much determined by the performance of health services. Tangible indicators in the form of the appearance of the apparatus when carrying out services, comfort right when the service takes place. The Empathy Indicator puts the interests of training participants first, serves in a friendly, courteous and courteous manner, officers do not discriminate and are able to respect training participants.

Membangun Kreativitas Anak melalui Kegiatan Menggambar dan Mewarnai di Yayasan Al Falah Kemayoran

2024-03-05T08:59:34+00:00

Empowerment activities at the Al Falah Kemayoran Foundation are a positive step in improving the quality of life of disadvantaged children. This article reflects an introduction to empowerment innovations through drawing, coloring and general knowledge questions and answers in orphanages. The activity implementation method involves a training and mentoring approach, by providing theory, direct practice, and question and answer sessions. The results of the drawing and coloring activities show the participants' success in carrying out these activities neatly. Meanwhile, general knowledge question and answer activities also went well, showing the children's active participation. During the activity, the empowerment team aims to make a positive contribution by increasing the skills, knowledge and creativity of orphanage children. Material assistance, providing new skills, and creating a positive environment are the focus of the team. Awareness of the need for donations and support from the community was also raised as an important aspect. The conclusion of this activity emphasizes that through collaboration between the orphanage, the empowerment team, and the community, an environment that supports the development of orphaned children can be created. Financial and material support is a key factor in ensuring the education and welfare of children at the Al Falah Kemayoran Foundation. Thus, this empowerment activity can be considered a positive step in creating changes that have an impact on the quality of life of children in orphanages.

Implementasi Kebijakan Akomodasi Yang Layak Untuk Peserta Didik Penyandang Disabilitas Di Universitas Muhammadiyah Jakarta

2024-03-06T09:34:57+00:00

This article discusses the implementation of adequate accommodation policies for students with disabilities at the University of Muhammadiyah Jakarta. The purpose of this study is to determine the implementation of adequate accommodation policies for students with disabilities at the University of Muhammadiyah Jakarta. The research method used is a descriptive method with a qualitative approach and uses the theory of Edward III. The result of this study is that the University of Muhammadiyah Jakarta has implemented the regulation, but it has not run optimally because there are several obstacles such as infrastructure that has existed long before the entry of students with disabilities, limited budget devoted to disability infrastructure, and there has been no special training for staff / employees so that it has not produced excellent service for students with disabilities.

Efektivitas Sistem Pengaduan dan Informasi (Siaduin) Pada Kantor Imigrasi Kelas I Non TPI Depok

2024-03-10T05:06:17+00:00

The SIADUIN application system provides a number of services, namely complaints for facilities and infrastructure, services to complaints against foreigners and there is also an information service about services available at the Class I Non TPI Depok Immigration Office. However, in its implementation, various problems were found, one of which was that the results of complaints and complaints from the public were still slow in capturing and responding to them and they also often complained about a slow system and the absence of Playstore and Appstore, which made it easier for the public to access them. This research aims to determine and analyze the effectiveness of the SIADUIN application system and improve the quality of public services by the Class I Non TPI Depok Immigration Office. To determine the effectiveness of the SIADUIN application using the program effectiveness theory proposed by Budiani (2007; 53), there are four indicators to determine program effectiveness, namely, accuracy of program targets, program socialization, program objectives and program monitoring and supervision. The research method used in this research is a descriptive method with a qualitative approach. The results of this research show that the effectiveness of the SIADUIN application system in improving the quality of complaints and public services by the Class I Non TPI Depok Immigration Office in complaint and information services is still not effective. It is known that the recording and management of complaints is recapped every two months, this is inversely proportional to the complaints and grievances submitted by the public every day.

Implementasi Kebijakan Pelayanan Terpadu Satu Pintu (PTSP) di Pengadilan Agama Kelas I A Kota Depok

2024-03-10T05:15:02+00:00

To improve service quality, the Supreme Court of the Republic of Indonesia issued a Decree of the Director General of the Religious Courts Number 1403.b/DJA/SK/OT.01.3/8/2018 Concerning Guidelines for One-Stop Services in the Religious Courts Environment. With this policy, the Depok Religious Court implemented the One-Stop Integrated Service. In implementing the One Stop Integrated Service at the Depok Religious Court, several obstacles were found in its implementation. The aim of this study is to identify and analyze the implementation of the One Stop Service policy at the Depok Religious Court. The theory of this research uses the theory of policy implementation in the George Edward III model. By using a descriptive method with a qualitative approach. Retrieval of data using interviews, observation and documentation. Meanwhile, to test the validity of the data using triangulation techniques. The results of the research from 4 indicators that regarding communication it is necessary to carry out more socialization because many people do not know about the mechanism in the procedure for handling service cases that exist at PTSP. Resources, in terms of quantity the number of officers at PTSP is still small while the number of cases at the Depok Religious Court is quite a lot. In terms of quality, there is a need for training because there are still officers who are less responsive, and the existing facilities and infrastructure at PTSP have not been integrated all in one door due to limited land. Disposition, the executors have a commitment to carry out this policy by delivering tasks that are good enough in accordance with the contents of the instructions in the policy. Bureaucratic Structure, the officers have carried out the policy in accordance with the applicable SOP. Suggestions from this study are that socialization must be increased and there is a need for land expansion to support infrastructure facilities and additional staff on duty at PTSP so as to maximize service time.

Implementasi Kebijakan Penanggulangan Banjir Di Kawasan Pesisir Kabupaten Tangerang

2024-03-13T07:49:31+00:00

This research was triggered by the lack of effectiveness in implementing flood management measures at the regional, village and community levels. Problem identification shows that the coastal area of Tangerang Regency has a low risk of flooding and damage due to tidal waves, this was obtained from a preparedness study which showed a low regional resilience index, preparedness index and flood implementation capacity index. The aim of this research is to evaluate the implementation of Regional Regulation Number 7 of 2020 concerning the Implementation of Disaster Management in Flood Management in the Coastal Area of Tangerang Regency. The research method used is qualitative with a descriptive approach, and data collection is carried out through observation, interviews and documentation. In its analysis, this research refers to Van Metter and Van Horn's theory which includes indicators such as policy standards and objectives, resources, inter-organizational relationships, characteristics of implementing agents, economic, social and political environmental conditions, and implementing arrangements. The research results show that policy standards and objectives have not been implemented optimally, and policy objectives do not have a significant impact according to existing regulations. BPBD Tangerang Regency is experiencing a shortage of resources, both in terms of the quality of human resources, budget and materials. Although relations between organizations are maintained, they have not yet reached optimal levels. Communication with village officials is not well informed to the community, so that synergy and cooperation with the community in Tanjung Burung and Tanjung Pasir Villages has not been fully realized, especially in the coastal areas of Tangerang Regency. There is a positive attitude of implementers towards policies, but realistic and preventive action is needed in disaster management. Economic, social and political environmental conditions do not fully support the implementation of disaster management.

Evaluasi Work From Home Selama Masa Pandemi Covid-19 Di Kantor BPJS Ketenagakerjaan Mampang

2024-03-19T01:30:17+00:00

Work From Home or working from home is the policy of the government of the Republic of Indonesia in handling cases of the spread of Covid-19 in Indonesia. The first Covid-19 case occurred in Indonesia in 2020, this made the Indonesian government create a large-scale social restriction policy which made all workers, both government and private, change their work system to Work From Home. BPJS Employment Mampang branch is a government agency that provides social security services to all workers in Indonesia. The aim of this research is to find out how work from home was evaluated during the Covid-19 pandemic at the BPJS Employment Mampang office. This research uses a qualitative approach and uses the CIPP model evaluation theory developed by Stufflebeam Zhang. The data collection techniques used were observation, interviews and documentation. The number of informants in this research was 12 informants. Data processing uses triangulation techniques. The results of this research show that the evaluation of Work From Home during the Covid-19 pandemic at the BPJS Employment Mampang office resulted in a fairly good evaluation. With the results of this evaluation, several employees agreed that the Work From Home program should continue to be implemented by making improvements to the Work From Home program so that it can be more effective for employees and the company. However, for employees who do not agree, it is because not all job desk jobs can be done Work From Home.

Penerapan Aplikasi Jamsostek Mobile (JMO) Pada Badan Penyelenggara Jaminan Sosial Ketenagakerjaan Bogor-Cileungsi

2024-03-19T01:55:45+00:00

The JMO application is a digital-based social security service system in the form of mobile apps. In its application, the JMO application still has many problems, one of which is when logging into the JMO application, you still have to wait a few moments to enter the menu display, in the data updating feature, especially at the stages of biometric verification and system development, but it does not provide significant changes in terms of both features and application view. The research aims to see the application of the Jamsostek Mobile (JMO) application system to BPJS Ketenagakerjaan at the Bogor Cileungsi branch office. the research method used is qualitative with a descriptive approach. Data collection techniques used are observation interviews and documentation. Research using the theory of DeLone & McLean.

Efektivitas Pelaksanaan Program Pemutihan Pajak Kendaraan Bermotor Di Provinsi Riau

2024-03-25T04:30:33+00:00

There are many taxpayers who have not paid their motor vehicle tax, even though the aim of the motor vehicle tax reduction program in Riau Province is so that taxpayers pay their motor vehicle tax after the tax payment period has passed. This research aims to see how effectively the motor vehicle tax reduction program in Riau Province has been running. The research method this time is using a qualitative research method. The reason the researcher used a qualitative research method was so that the researcher could see and analyze the extent to which the effectiveness of the motor vehicle tax reduction program in Riau Province was running. The theory in this research uses Mahmudi's effectiveness theory which consists of quality, quantity and time. The results of this research are that the motor vehicle tax whitening program that is already underway in Riau Province cannot be said to be effective. According to calculations, the number of vehicles that are in arrears in their motor vehicle tax payments is around 1 million vehicles and so far those who have utilized the motor vehicle tax whitening program in Riau Province are around 390 thousand motor vehicles. With this number of vehicles, researchers can conclude that less than half of the number of motorized vehicles in Riau Province have paid their motor vehicle tax which is in arrears. Of course, the hope is that the vehicle tax reduction program in Riau Province can make people aware of their tax obligations, where this program also exists to relieve people because they no longer need to pay administrative tax fines, they just have to pay the principal tax.

Innovative Governance dalam Penerapan Smart Village sebagai Upaya Peningkatan Kesejahteraan Masyarakat

2024-03-30T02:15:01+00:00

Kutuh Village has succeeded in providing a change from a poor village to one of the richest villages in Indonesia, showing the commitment of the Kutuh Village Government in developing villages. However, some problems that occur such as community awareness, village funding design and human resources in each element. With a study using innovative governance indicators from Tahir (2016: 284). This type of research is descriptive qualitative. The determination of informants is carried out by purposive techniques and snowball sampling. Data analysis is carried out by reduction, presentation of data and drawing conclusions. The results of the study show that the implementation of Smart Village in Kutuh Village has succeeded in achieving innovative governance. However, it needs to be optimized again on indicators of community participation Recommendations that can be given are optimizing community empowerment programs and changing policies regarding the implementation of smart villages in Kutuh Village.

Kinerja Organisasi Pusat Pelatihan Olahraga Pelajar (PPOP) DKI Jakarta Dalam Meningkatkan Prestasi Atlet Sepakbola

2024-04-01T01:35:44+00:00

The DKI Jakarta Student Sports Training Center (PPOP) is an organization that operates in the field of student sports training in DKI Jakarta Province, one of which is football. The DKI Jakarta PPOP football team experienced two consecutive defeats in official competitions in the 2022 Soeratin Cup U-17 and 2023 Porseni NU championships. The aim of the research is to look at the performance of the DKI Jakarta Student Sports Training Center using organizational performance theory. The method used is descriptive with a qualitative approach. The research results show that the productivity indicators are good, this can be seen from the success in achieving the predetermined targets. In terms of service quality indicators, it has provided quite complete facilities with quality facilities and infrastructure which are also in very good condition, however the quality of the grass on the field at PPOP DKI Jakarta is different from that used on official match fields, so this is a problem. problems that arise for football athletes. In terms of responsiveness indicators, it is good, this can be seen from the fact that all staff at PPOP DKI Jakarta can carry out their duties well, are friendly and also informative to all people who need services. The responsibility indicators are quite good. This can be seen through the actions taken in creating work plans and programs required by football coaches and athletes. Apart from that, monitoring is also carried out on programs that have been prepared and implemented to see existing developments. The accountability indicator has been implemented well, this can be seen in the preparation of the annual work plan and the finances are explained in detail to the relevant stakeholders.